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Feb 9, 2023Liked by Nigel Bowen

Food for thought. Personally I am not in favour of excessive use of technology to replace anyone's job. For example, I am one of those annoying people who refuses to self-checkout at the supermarket. I think technology-lead productivity gains have long hit the point of diminishing returns and that the tail is wagging the dog all too often.

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I hadn't given a lot of thought to the diminishing returns of technological 'progress', but that's a good point, Kyra! I too hate supermarket self-checkouts and inwardly sigh whenever I see a restaurant wants you to fiddle around with a QR code and phone to order your meal.

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